Answers about

• 25.09 Release Notes in ACTIVENet
  25.09 Release Notes - Summary Release date: July 29th, 2025 New features – AUI Ref# Description ANE-140077 Reskinning the Admin User Interface For improved and modern visual effects and user experi...
• Last Updated: 7/18/2025

• View Change Logs for Permits Created in the Legacy Reservation Module in Reservation
  For permits created in the Legacy Reservation module, ​use this article to help identify who made changes to a permit Go to Front Desk > Reserve > Permits Search for and select appropriate permit Unde...
• Last Updated: 7/17/2025

• Adding / Modifying FlexReg Program Types in FlexReg
  A flexreg or daycare program type is used to categorize daycare programs and sessions into distinct groups. To add or modify the program type, please see the steps below: Go to Administration > FlexRe...
• Last Updated: 7/17/2025

• ACTIVENet Release Notes 25.8 Video Review in ACTIVENet
• Last Updated: 7/15/2025

• New: Change the System User Listed on Permits in Reservation
  Previously, the system user on a permit was always the user who created the permit. However,  due to staff turnover, the system user information could not be updated when it became  outdated. Now syst...
• Last Updated: 7/11/2025

• Install the ACTIVE Net Workstation Service in ACTIVENet
  Organizations are required to utilize the ACTIVE Net Workstation Service, which is intended to replace the functionalities that were previously handled by Java. These functionalities include: Payment ...
• Last Updated: 7/10/2025

• New: Membership Auto-Renewal Cancellation Report in Membership; Reports
  To allow staff users to view and export records of customers whose membership auto-renewals were cancelled, staff users can run the Membership Auto-renewal Cancellation report by following the steps b...
• Last Updated: 7/10/2025

• 25.08 Release Notes in ACTIVENet
  25.08 Release Notes – Summary Release date: July 8th, 2025 New features – AUI Ref# Description ANE-189520 Apple Pay and Google Pay payment methods: support future payments When a customer makes fut...
• Last Updated: 7/10/2025

• ACTIVENet Customer Credit Card Chargeback FAQ in ACTIVENet
  What is a chargeback?    A chargeback refers to a transaction reversal initiated by the cardholder’s issuing bank or creditor. The card holder may file for a chargeback with their issuing bank or cred...
• Last Updated: 7/9/2025

• New: Configure Chargeback Loss Staff Notification Email in Financial
  With the New Chargeback Workflow, the system will generate a receipt to reverse remittance for LOSS chargebacks and place a balance on the customer's account to address the disputed amount owed to you...
• Last Updated: 7/9/2025